Coronavirus Frequently Asked Questions (FAQs)
With Coronavirus things are changing daily so here at Parentwise we want to keep you up to date with how we are responding to it. From September Parentwise Birth Preparation classes will begin a return to a blended delivery model of both in-person and online classes, to suit individual needs and requirements.
(Please see our course dates pages to see when we are running our online and in person courses)
Contents
Access the latest Information
FAQs
Frequently Asked Questions (FAQs)
Are the Birth Preparation classes running in Exeter and Torbay areas?
We are really excited to return to in-person classes but the health and safety of our clients and teachers is paramount. We aim to balance government guidance around the safe delivery of our classes. To keep you safe, we will be doing the following:
In return we would ask that our clients help us to maintain this safe environment by following the guidelines below:
By committing to these guidelines, and asking you to follow it too, we can relax and enjoy being back at in-person classes and enjoying the sessions as safely as we possibly can!
Our top priority at Parentwise is helping all of our clients and staff to stay safe – but that being said, pandemic or not – our absolute priority is providing a safe space in which expectant parents can be assured of informed education, unconditional support and community.
We understand how lonely and confusing it can be under normal circumstances throughout pregnancy, birth and the early parenting days – we will absolutely be here for you to help you stay connected, supported and to access the education Parentwise Birth Preparation classes excel at.
Remote Birth Preparation Classes Using Zoom
Parentwise is also able to offer Online Birth Preparation courses via Zoom. We adapted the course to deliver the courses remotely when lock down started and the feedback we have had has been amazing.
How do I join a course via Zoom?
You will be sent a link 30 mins before the course via email and/or your closed course Facebook group.
Click on the link and follow the instructions to join the call.
If you have Zoom installed it will open automatically (download instructions below).
If you do not have Zoom it will open a web browser and you can join as a guest.
Will the content of the course be changed or shortened?
No, the course information will be the same as if it was delivered in person. However, some of the group role play activities have been adapted for a video conference.
What technology do I need to join a Zoom class ?
A laptop is ideal as it has a web cam, a microphone and speaker already set up. If you do not have a laptop you can also use a smart phone.
What is a video conference/Zoom
Zoom allows you to ‘dial’ into a conference using your device. If you allow Zoom to use your camera and microphone you will be able to be seen and heard by others on the call.
How do I download Zoom onto my laptop?
For a Laptop you can download Zoom and install it here: https://zoom.us/download
You will be asked to create an account. If you have an Microsoft (Hotmail, outlook, live) you can reuse that.
How do I download Zoom onto my phone?
Install the app in the usual way from the App/Play store.
You will be asked to create an account. If you have an Microsoft (Hotmail, outlook, live) you can reuse that.
Be sure to allow the device access to your contacts, camera and microphone.
Can I join without downloading Zoom?
Yes. You can use Zoom in your web browser and it does not require any download: https://zoom.us/join
Do I need to have a Zoom account?
No. you can join as a guest using Zoom in a web browser.
My broadband is very slow (less than 2mb download), can I still join.
Possibly but the video may be jerky. Please test it with a friend to see how it works for you.
Birth Preparation Course Reunions
Is my reunion still going ahead as planned?
At the present time reunions are run remotely via Zoom.
Baby Massage Course
Are baby massages classes running?
No. Classes have be suspended until further notice. It is our hope to recommence our classes as soon as possible.
(Please see our course dates pages to see when we are running our online and in person courses)
Contents
Access the latest Information
FAQs
- In person Birth Preparation Courses
- Birth Preparation Remote Courses
- Course Reunions
- Baby Massage
- NHS webpages – Coronavirus
- Joint information for pregnant women and their families from The Royal College of Obstetricians and Gynaecologists, Royal College of Midwives and Royal College of Paediatrics and Child Health.
Frequently Asked Questions (FAQs)
Are the Birth Preparation classes running in Exeter and Torbay areas?
We are really excited to return to in-person classes but the health and safety of our clients and teachers is paramount. We aim to balance government guidance around the safe delivery of our classes. To keep you safe, we will be doing the following:
- Only to deliver in-person classes and workshops with in the government guidelines.
- Only permit pre-booked clients to enter class to ensure we have the relevant contact details and can limit numbers to ensure social distancing measures can be honoured.
- Ensure all clients are spaced 1+ metres apart risk mitigation using masks and and if required screens
- Clean all hard surfaces between classes.
- Sanitise all equipment between classes.
- Sanitise hands at the beginning and end of every class.
- Teachers to Maintain 2 metres social distancing at all times and use face shields
- Ensure a regular cleaning regime for high traffic areas (door handles, bathrooms, hallways).
- Ask you to bring your own equipment for classes (cushions).
- Offer you pre-sanitised equipment for your own use when required in the sessions
- Provide hand sanitiser and ensure hand washing facilities are accessible from all classes.
- Teach in person only where teachers and their households are free of any symptoms of COVID-19.
- Follow guidance for ventilation within teaching environments, leaving windows open.
- Follow guidance where required for the wearing of face masks in common areas of venues and ensure all changes to guidelines are adhered to. We are adopting a policy of ‘Wear your mask till you reach your chair’ as a minimum.
- Make any appropriate amendments to class content so as to minimise risk.
In return we would ask that our clients help us to maintain this safe environment by following the guidelines below:
- Do not come to a session if you have had any symptoms of Covid-19 (you must follow government guidance to self-isolate).
- Respect the guidance in relation to the wearing of face masks whenever and wherever they are required, or it is possible. We ask to you to adopt a ‘wear the mask until you reach the chair’ approach as a minimum where possible and respect the guidance for your UK region.
- If you have had a temperature within 48 hours of class, you should not attend class.
- Sanitise your hands upon arrival and leaving class – there will be sanitiser available.
- Exercise patience upon arrival and departure to avoid congestion around doorways and common areas – respecting others and adhering to the 1+ metres social distancing guidelines at all times.
- Arrive on time (and leave promptly) for your class to allow for the increased cleansing time between classes to take place.
- Bring any equipment to class that your teacher has suggested in your welcome email for your specific class –cushion or pillows.
- Adopt the ‘catch it and bin it’ method for all coughs and sneezes – and ensuring all soiled tissues, or other waste is collected and disposed of at home.
- Understand that we may need to make small alterations to sections of class if we believe it to minimise the risk.
By committing to these guidelines, and asking you to follow it too, we can relax and enjoy being back at in-person classes and enjoying the sessions as safely as we possibly can!
Our top priority at Parentwise is helping all of our clients and staff to stay safe – but that being said, pandemic or not – our absolute priority is providing a safe space in which expectant parents can be assured of informed education, unconditional support and community.
We understand how lonely and confusing it can be under normal circumstances throughout pregnancy, birth and the early parenting days – we will absolutely be here for you to help you stay connected, supported and to access the education Parentwise Birth Preparation classes excel at.
Remote Birth Preparation Classes Using Zoom
Parentwise is also able to offer Online Birth Preparation courses via Zoom. We adapted the course to deliver the courses remotely when lock down started and the feedback we have had has been amazing.
How do I join a course via Zoom?
You will be sent a link 30 mins before the course via email and/or your closed course Facebook group.
Click on the link and follow the instructions to join the call.
If you have Zoom installed it will open automatically (download instructions below).
If you do not have Zoom it will open a web browser and you can join as a guest.
Will the content of the course be changed or shortened?
No, the course information will be the same as if it was delivered in person. However, some of the group role play activities have been adapted for a video conference.
What technology do I need to join a Zoom class ?
A laptop is ideal as it has a web cam, a microphone and speaker already set up. If you do not have a laptop you can also use a smart phone.
What is a video conference/Zoom
Zoom allows you to ‘dial’ into a conference using your device. If you allow Zoom to use your camera and microphone you will be able to be seen and heard by others on the call.
How do I download Zoom onto my laptop?
For a Laptop you can download Zoom and install it here: https://zoom.us/download
You will be asked to create an account. If you have an Microsoft (Hotmail, outlook, live) you can reuse that.
How do I download Zoom onto my phone?
Install the app in the usual way from the App/Play store.
You will be asked to create an account. If you have an Microsoft (Hotmail, outlook, live) you can reuse that.
Be sure to allow the device access to your contacts, camera and microphone.
Can I join without downloading Zoom?
Yes. You can use Zoom in your web browser and it does not require any download: https://zoom.us/join
Do I need to have a Zoom account?
No. you can join as a guest using Zoom in a web browser.
My broadband is very slow (less than 2mb download), can I still join.
Possibly but the video may be jerky. Please test it with a friend to see how it works for you.
Birth Preparation Course Reunions
Is my reunion still going ahead as planned?
At the present time reunions are run remotely via Zoom.
Baby Massage Course
Are baby massages classes running?
No. Classes have be suspended until further notice. It is our hope to recommence our classes as soon as possible.